Technical Support

If you're having difficulty using your 1Control SOLO, here is some information and some tips that may help you resolve the problem.

The most common problems are the incompatibility of the remote control and the presence of locks on the gate or garage door receiver. We therefore recommend that you make sure your remote control is on the 1Control SOLO compatibility list and read your receiver's manual to understand how to disable any locks.


Read the guide to understand how SOLO works:

Go to the guide

Compatible remote controls

If you cannot copy your remote control check whether or not it is compatible:

Go to the list

Copy instructions for remote controls

Watch the copy videos of remote controls:

Go to videos


Read the questions and the most common problems and quickly find the answer you need:

Go to the FAQs

Contact us

If you do not find an answer to your problems, please contact one of our operators:

Contact us